CEETRA’s official industry research partner is Swiss based company m1nd-set. The combined experience and duty free and travel retail expertise of its owners Peter Mohn and David Perroud, its management team and data analysts means CEETRA will be able to offer our members the best-in-class consumer and market research information and consultancy services. m1nd-set provides in-depth insights on traveller shopping behavior and attitudes with unique segmentation data, that is unparalleled in its quality and detail. Their work ethics and service-oriented approach to their work has led to close and long standing relationships with a number of duty free and travel retail associations around the world, as well as many corporate clients. 

In addition to its duty free and travel retail research, m1nd-set provides the air passenger satisfaction survey “Airs@t” to IATA, which is a leading benchmark for global air passenger satisfaction. IATA are also strategic partners for m1nd-set’s new ‘big data’ research module that will be launching in 2016, which will provide unprecedented depth in data. The new service will pool information from m1nd-set’s own consumer research, IATA’s sophisticated air traffic forecast data tool, the latest travel retail sales data from m1nd-set’s research partner Generation and macro-economic data on a regional or market basis. 

For more information on m1nd-set, please see their website: www.m1nd-set.com; or contact info@m1nd-set.com .